Hi, you are logged in as , if you are not , please click here

Administration, Customer Service and Retail

Administration, Business and Management

We offer a variety of training and qualifications for all levels of your workforce, from business administration to team leading and management. We offer nationally recognised qualifications that can help your workforce develop the necessary business and management skills to drive your business forward.

Our training can support front line staff in developing their customer service skills, as well as key accounting and finance functions.

We are able to access a variety of funding streams to develop first-line management, middle management and senior management personnel, both on an individual basis and via strategic, group training.

Administration, Customer Service and Retail

80

Excel Advanced

What's it all about? 

Are you looking for Microsoft excel training at advanced level? This one day course covers pivot tables for analysis using macros, the ‘what if’ function and how to analyse data as well as setting up a database.



StartEndPlaces LeftCourse Fee 
Excel Advanced
26/10/201726/10/2017£149.00[Read More]
Excel Advanced
14/02/201814/02/2018£149.00[Read More]
Excel Advanced
31/05/201831/05/2018£149.00[Read More]
80

Excel Basic

What's it all about? 

This course is designed for those delegates who wish to acquire the basic skills to use Excel effectively. It would benefit anyone wishing to learn the basics of creating spread sheets. Our Excel training course for beginners helps you discover the application's capabilities while working through exercises to create simple worksheets.

This course is part of a range of short courses for business owners, existing and aspiring managers that can support you and your team gain skills, knowledge and confidence across a breadth of subjects. These courses are specifically designed to enable businesses to solve skills gaps for those in new posts, or up-dating skills for existing managers and supervisors. These skills are crucial in enabling your business to function effectively and remain competitive.

StartEndPlaces LeftCourse Fee 
Excel Basic
12/02/201812/02/2018£99.00[Read More]
Excel Basic
29/05/201829/05/2018£99.00[Read More]
80

Excel Intermediate

What's it all about? 

This one day Excel Intermediate course is suitable for those with a sound working knowledge of Microsoft Excel and who wish to progress to the more complicated functions and features.

This course is part of a range of short courses for business owners, existing and aspiring managers that can support you and your team gain skills, knowledge and confidence across a breadth of subjects.

These courses are specifically designed to enable businesses to solve skills gaps for those in new posts, or up-dating skills for existing managers and supervisors. These skills are crucial in enabling your business to function effectively and remain competitive.

StartEndPlaces LeftCourse Fee 
Excel Intermediate
25/10/201725/10/2017£135.00[Read More]
Excel Intermediate
13/02/201813/02/2018£135.00[Read More]
Excel Intermediate
30/05/201830/05/2018£135.00[Read More]
76

Taking Effective Meeting Minutes

What's it all about? 

The success of any meeting rests not only with an effective chairperson, but also on accurate records of the outcome and any actions required. This workshop examines techniques for effective minute taking including presentation, accurate note taking and use of professional language and layout in the final minutes.

This workshop is designed to provide minute-taking skills for anyone who is called to take formal minutes at a meeting. This popular workshop examines the role of the minute-taker and explores both the benefits of effective minutes, and the ramifications of poor minute-taking. Individuals will be shown a range of tools to give them confidence in their role, and the opportunity to practice these skills.

This course is part of a range of short courses for business owners, existing and aspiring managers that can support you and your team gain skills, knowledge and confidence across a breadth of subjects. These courses are specifically designed to enable businesses to solve skills gaps for those in new posts, or up-dating skills for existing managers and supervisors. These skills are crucial in enabling your business to function effectively and remain competitive.

StartEndPlaces LeftCourse Fee 
Taking Effective Meeting Minutes
15/11/201715/11/2017£149.00[Read More]
Taking Effective Meeting Minutes
07/03/201807/03/2018£149.00[Read More]
Taking Effective Meeting Minutes
11/06/201811/06/2018£149.00[Read More]